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Cloudockit for CSPs: Create Valuable Reports for Your Clients – Effortlessly

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Cloud services are the foundation of business operations today. In fact, 94% of enterprises use them, and 67% of enterprise infrastructure is now cloud-based. The global cloud computing industry’s market size ballooned to $445.3 billion in 2021 and continues to grow at a CAGR of 16.3% through 2026.

With businesses across every industry and sector adopting cloud-based applications, infrastructure, and services, ​​cloud service providers (CSPs) have their hands full. CSPs are responsible for delivering a cloud-based platform, infrastructure, application, and storage services for clients, and to keep track of and optimize an expanding number of cloud assets, they must continuously create and maintain up-to-date technical documentation and cloud architecture diagrams – for multiple clients. 

Thorough documentation of the cloud infrastructure is essential for a number of reasons:

    • CSPs must comply with numerous industry and vendor regulations, and satisfying audit requirements necessitates complete and accurate information about their own cloud assets and their clients’. 
    • Having detailed, up-to-date documentation also helps to mitigate the risk of a cyber attack by clearly outlining the processes and procedures necessary for a swift and effective response. 
    • In the event of an outage, detailed technical documentation can help reduce the mean time to repair (MTTR), providing a single source of truth for teams to reference as they troubleshoot and fix root-cause issues.
    • Having a complete picture of all assets under management helps CSPs optimize the cloud infrastructure and realize faster and better ROI. With visibility across the cloud environment, it’s much easier to make informed decisions about where to invest, what to update or upgrade, and how to effectively allocate resources and budget.

Typically, documenting and creating cloud diagrams involves a lot of tedious and time-consuming manual work. You must record detailed information about every cloud asset – workspaces, data assets, operational and configuring assets, metadata, and relationships, and more – logging it on Excel spreadsheets that are error-prone and impossible to keep current. Time spent creating technical documentation and cloud architecture diagrams by hand could be better allocated to monitoring and optimizing customers’ environments – and potentially taking on more customers.

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Complete, Accurate Documentation and Diagrams in Minutes

Cloudockit provides a fast and easy way to automatically generate technical documentation and detailed diagrams of any cloud environment, enabling you to ditch the spreadsheets and manual labor and focus on providing added value to clients. It provides complete visibility across the cloud architecture, with fully editable and customizable diagrams using Visio, diagrams.net, or Lucidchart. 

Leveraging a proprietary engine, Cloudockit generates complete cloud diagrams in minutes using well-known layouts and icons to represent cloud assets and all of the configurations that connect them. You can customize layouts and save them as templates to establish quick, repeatable processes. Once Cloudockit creates the architecture diagrams, it automatically updates them with changes or additions upon the next scan.

Cloudockit can export your documentation as Word, PDF, and HTML files, to simplify the process of sharing them with clients and other stakeholders. Out-of-the-box technical documents include an executive summary, billing details, compliance and security, cloud components and applications, and tracked changes.

With access to detailed cloud architecture diagrams and technical documentation, CPSs can:

    • Visualize cloud spending to optimize expenses and billing.
    • Identify misconfigurations and potential security vulnerabilities.
    • Easily monitor and comply with required rules, policies, and regulations, and pinpoint potential non-compliance issues.
    • Track and monitor essential details such as cloud component and application settings, network interfaces, launch configurations, warnings, and more.
    • Easily observe, track and report on changes to the environment.

By having Cloudockit automatically generate technical documentation and diagrams, you’ll save time and resources and be able to bring more clients into your practice. What’s more, providing clients with comprehensive, accurate cloud documentation and diagrams helps to distinguish your service from other CSPs that are competing for market share – all the while streamlining operations, improving cloud security, and simplifying compliance tasks.

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