Frequently Asked Questions
Is there a Trial Version of Cloudockit?
- Yes, click on the Free Trial. Note that some content will be randomly replaced by ****. We do offer a 1-day full access for one of your environments. It will enable you to see the complete document & diagrams you generated. Email us at email@example.com for your 1-day full access
- You can also view our Samples page
I have multiple Subscriptions/Accounts to document. Do you have licenses for that?
- Yes. All our licenses are multi-environment. Refer to our Pricing page for more details
According to our internal policies, we cannot generate documents through a SaaS solution. Is there a way to generate the document on our own servers?
What information does Cloudockit store when the documents are generated?
- No sensitive information is stored on disk. Please refer our Security page for more information
Does Cloudockit support generating diagrams and documentation for our on-premise environments?
- Cloudockit can scan your Hyper-V and VMware hosts to generate a complete documentation of your environments. Please refer to On-Premises Documentation for more details.
How does Cloudockit Desktop licensing work?
- The Cloudockit Desktop license is included in all Cloudockit subscriptions. We include 1 Cloudockit Desktop installation per user as part of your subscription
I am working for a consulting company, and I want to use Cloudockit to generate reports and diagrams for my clients. Do I need one license per customer?
- You do not need 1 license per client as our licenses user based. You will need 1 license per user in your company who will generate documentation for your clients. Therefore, if you have 1 person generating documentation for all your clients, you need 1 license and if you have a team of 5 consultants and you want them to generate the documentation you need a 5-user license.
I want to include Cloudockit inside my own product. Do you offer OEM?
- Yes, Cloudockit is available as an OEM. Please contact firstname.lastname@example.org for more information.
What should I enter in the Tenant name to log into Cloudockit
- Have a look on this page
Does Cloudockit support ARM and Classic?
- Yes, it does
Which permissions are required to run Cloudockit for the Azure Platform?
- To document ARM Resources, you do not need to have administrator privileges: Permissions applied to Azure Resources will automatically be taken into account by Cloudockit. For instance, if you generate documentation for a subscription with 10 Virtual Machines and you have access to only one (even in read only), only this Virtual Machine will be documented
- To document Classic Resources, you need to be co-admin has Classic does not offer Role Based Access Control (RBAC)
- To document Azure Active Directory, you need to be an Azure Active Directory Global Administrator. Note that this is not a requirement: you can choose when signing into Cloudockit
You can refer to this page to have more details