fbpx

How Can We Help?

Frequently Asked Questions

Cloudockit

Is there a Trial Version of Cloudockit?

  • Yes, click on the Free Trial. Note that some content will be randomly replaced by ****. We do offer a 1-day full access for one of your environments. It will enable you to see the complete document & diagrams you generated. Email us at support@cloudockit.com for your 1-day full access
  • You can also view our Samples page

I have multiple Subscriptions/Accounts to document. Do you have licenses for that?

  • Yes. All our licenses are multi-environment. Refer to our Pricing page for more details

According to our internal policies, we cannot generate documents through a SaaS solution. Is there a way to generate the document on our own servers?

What information does Cloudockit store when the documents are generated?

  • No sensitive information is stored on disk. Please refer our Security page for more information

Does Cloudockit support generating diagrams and documentation for our on-premise environments?

  • Cloudockit can scan your Hyper-V and VMware hosts to generate a complete documentation of your environments. Please refer to On-Premises Documentation for more details.

How does Cloudockit Desktop licensing work?

  • The Cloudockit Desktop license is included in all Cloudockit subscriptions. We include 1 Cloudockit Desktop installation per user as part of your subscription

I am working for a consulting company, and I want to use Cloudockit to generate reports and diagrams for my clients. Do I need one license per customer?

  • You do not need 1 license per client as our licenses user based. You will need 1 license per user in your company who will generate documentation for your clients. Therefore, if you have 1 person generating documentation for all your clients, you need 1 license and if you have a team of 5 consultants and you want them to generate the documentation you need a 5-user license.

I want to include Cloudockit inside my own product. Do you offer OEM?

Azure

What should I enter in the Tenant name to log into Cloudockit

  • Have a look on this page

Does Cloudockit support ARM and Classic?

  • Yes, it does

Which permissions are required to run Cloudockit for the Azure Platform?

  • To document ARM Resources, you do not need to have administrator privileges: Permissions applied to Azure Resources will automatically be taken into account by Cloudockit. For instance, if you generate documentation for a subscription with 10 Virtual Machines and you have access to only one (even in read only), only this Virtual Machine will be documented
  • To document Classic Resources, you need to be co-admin has Classic does not offer Role Based Access Control (RBAC)
  • To document Azure Active Directory, you need to be an Azure Active Directory Global Administrator. Note that this is not a requirement: you can choose when signing into Cloudockit

You can refer to this page to have more details

Table of Contents